Quizzes & Surveys

Lean IT Foundation Sample Exam

You are about to start the Lean IT Foundation sample exam. This exam consists of 40 multiple-choice questions. Each multiple-choice has a number of possible answers, of which only one is correct, unless otherwise stated. If you leave your name and email, the correct answers will be sent to you.

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Which tool is used in the Measure phase of DMAIC?

SIPOC

Standard Operating Procedure

Ishikawa Diagram

Value Stream Map

Geen

1 out of 2

Why is empowering the frontline employees essential in a Lean IT organization?

Because the frontline is part of the primary process

To make use of the frontline employees’ professional knowledg

To ensure that the frontline employees have knowledge of the customer needs

Because the frontline has its own autonomy

Geen

2 out of 2

Time's up

DevOps Master Sample Exam

You are about to start the DevOps Master sample exam. This exam consists of 40 multiple-choice questions. Each multiple-choice has a number of possible answers, of which only one is correct, unless otherwise stated. If you leave your name and email, the correct answers will be sent to you.

What is your name?

What is your email?

Geen

Time's up

DevOps Professional Sample Exam

You are about to start the DevOps Professional sample exam. This exam consists of 10 multiple-choice questions. Each multiple-choice has a number of possible answers, of which only one is correct, unless otherwise stated. If you leave your name and email, the correct answers will be sent to you.

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What is your email?

What is a principle of the Agile Manifesto?

To create a culture of continual and dynamic learning.

To create feedback and feedforward loops into our system of work.

To deliver working software frequently, from a couple of weeks to a couple of months.

To increase flow by making work visible, by reducing batch sizes and intervals of work, and by building quality.

Geen

1 out of 10

To which of the Three Ways does "institutionalizing the improvement of daily work" belong?

Continuous learning and experimentation

Feedback

Flow

Geen

2 out of 10

What is the difference between a System of Engagement (SoE) and a System of Records (SoR) in terms of pace of change?

SoE and SoR typically have the same pace of change.

SoE typically has a much higher pace of change than SoR.

SoE typically has a much lower pace of change than SoR.

This relationship differs per information system.

Geen

3 out of 10

What is a benefit of having Development and Operations using a shared tool?

A unified backlog, where everyone prioritizes improvement projects from a global perspective.

Developers get feedback on how their applications perform in production, which includes fixing it when it breaks.

Enabling the team to perform deployments during normal business hours and conducting simple changeovers.

Transforming Operations knowledge into automated code that can be far more reliable and widely reused.

Geen

4 out of 10

More market-oriented outcomes can be created by better integrating Operations capabilities into Development teams, making both more efficient and productive. Which approach would best accomplish this?

Assign a Development liaison to the Operations team

Create infrastructure self-services

Outsource the Operations team

Train Developers to do the work of Operations

Geen

5 out of 10

A bank needs longer timescales to bring new or changed offerings to market, due to delays in the creation of new environments by Operations engineers. What is true about the automatic creation of environments?

Automatically created environments can be used for all environments.

Automatically created environments can be used for all environments except the production environment due to security restrictions.

DevOps requires a review by Operations when automatically creating environments in production due to the four eyes principle.

DevOps requires the manual agreement of Operations when automatically creating environments in production due to the four eyes principle.

Geen

6 out of 10

Which value should be included in a value map process block?

Application telemetry

Percent complete and accurate

Team velocity

Work-in-progress (WiP)

Geen

7 out of 10

In order to minimize risks to the business within DevOps, what is a main goal of version control?

Ensure the ability to alert when configuration changes from the desired state

Ensure the ability to recreate the previous state of the test environment

Ensure the ability to recreate the production environment and build processes

Ensure the ability to share the source code between different Developers teams

Geen

8 out of 10

An IT team gets together to review some changes that should be made in order to further adopt DevOps. They must agree on a definition of done (DoD) that is aligned with the DevOps principles. Which DoD is a proper fit for DevOps?

The code has been integrated into the main branch and passed automated unit testing.

The code is running as expected on the Developer‘s laptop and passed automated unit testing.

The code is running in a production-like environment and passed user acceptance testing (UAT).

Geen

9 out of 10

Which tooling can best be used to automate the building and configuration of environments?

A ticketing system for the provision of a development, test, or acceptance environment

A tool that copies the production environment settings to the development, test, and acceptance environments

Configuration files per environment that are manually distributed and maintained in order to keep the environments in sync

Infrastructure as code configuration management tools that enable the programmers in changing the environments themselves

Geen

10 out of 10

Time's up

SIAM Professional Sample Exam

You are about to start the SIAM Professional sample exam. This exam consists of 40 multiple-choice questions. Each multiple-choice has a number of possible answers, of which only one is correct, unless otherwise stated. If you leave your name and email, the correct answers will be sent to you.

What is your name?

What is your email?

ZYX has decided to use an external service integrator, and to use the tool provided by that integrator. Of all the constituent companies in the ZYX organization, which is likely to see the greatest change to their overall governance model?

ZYXA

ZYXD

ZYXUK

ZYXS

Geen

1 out of 10

ZYX would like to use an external service integrator. The CIO has asked the consultancy organization, SIAMRUS, to provide some initial recommendations on how the future SIAM ecosystem should be governed, the roles that will be required, and where those roles should be established. SIAMRUS is currently documenting the proposed role of SIAM Governance Lead. Who is the most likely person to take this role?

ZYX CEO

ZYX CIO

ZYXS IT director

ZYXS Service Management and Service Desk Lead

Geen

2 out of 10

As part of the NEWGEN transition project, the contract manager for ZYXH has been seconded to work with the project team. They are looking at how new contracts will need to be structured and worded, including how service performance will be measured. Having attended SIAM training to understand what is required, the contract manager is now getting input from business representatives and IT tooling experts to identify proposed performance metrics to be monitored for each contracted service. What approach should the contract manager take?

Produce standardized sets of performance measures and standardized targets, which will be monitored for each contracted service across all ZYX divisions, which will provide a standardized approach.

Produce standardized sets of performance measures, which will be monitored for each service contracted by ZYX. Then identify different targets depending on the actual service and the required service level.

Produce different sets of performance measures, standardized for each category of service. Set specific targets that will be used for each contracted service of that category, no matter which ZYX division is using the service.

Produce different sets of performance measures, standardized for each category of service. Then identify different targets depending on the actual service and the service level required by ZYX.

Geen

3 out of 10

ZYXUK has proposed that ZYX's current service providers capability to deliver a SIAM model should be assessed. How should the assessment be initially approached?

A capability assessment produced by ZYXS one year ago should be used as a starting point to determine the current capabilities within ZYX. Information on services not currently included should be added. This will enable a swift assessment of the current situation.

Employ SIAMRUS to supply an analysis of the current capabilities within the external providers. A maturity assessment of the processes used should also be undertaken. This will provide a good basis to determine whether additional resources would be required.

ZYX should commission an independent investigation into the level of capability within the current service providers. A capability portfolio should be created. The SIAMRUS proposition should be considered together with other viable options found.

ZYXH should interview ZYXS, ZYXD, OUT$CO, NET$CO, and SIAMRUS concentrating on their capability to support a SIAM model. Use the information provided to set up an accurate capability portfolio to be used as an initial benchmark for the program.

Geen

4 out of 10

The transition to the SIAM model is anticipated to complete in 12 months’ time. The CIO of ZYX is concerned that some of the current service providers might not agree to the contract changes required for the new SIAM model. Legacy contracts will not be bought out during the transition time. Which service provider will probably not want to agree to the changes required?

BANK$CO

CAD$CO

FIELD$CO

OUT$CO

Geen

5 out of 10

ZYX has resources in different locations that should also be used within the retained organization when the new SIAM model is implemented. SIAMRUS has reviewed the available documentation. What does ZYX need to gain insight in the current capabilities?

Human Resources (HR) training records

RACI matrices

Resource improvements

Training and development plans

Geen

6 out of 10

ZYX is considering the SIAM model proposed by SIAMRUS. The CEO wants to understand what impact any expansion of ZYX into other countries will have on this SIAM model as a result of considerations for compliance and standards. She wants to minimize any risks to the profitability of ZYX. What would be the most likely effect to the SIAM model arising from the expansion?

The impact of the expansion will be significant. This will have the potential to disrupt the agreed provision of services. Any changes to the model should be delayed until the renewal of any affected contracts.

The impact will be different depending on the country involved. Wherever possible, any changes to the SIAM model should be made only after careful assessment of the capabilities, risks and potential value of the changes.

The impact will be known, as growth is an identified requirement that has been incorporated into the SIAMRUS SIAM model. Therefore, additional locations should be accommodated with minimum risk.

The impact will be minimal since compliance and standards are international concepts. Any risks generated would be identified. Changes to the model would be accommodated irrespective of the level of risk.

Geen

7 out of 10

Which part of the corporate strategy of ZYX will a successful transition to SIAM most likely address?

Be ready to adapt to change

Control any change in headcount

Ensure delivery against contracts

Remove reliance on legacy systems

Geen

8 out of 10

The CIO of ZYX is creating the outline business case for the SIAM transition. What should be included in the outline business case as a critical success factor for NEWGEN?

A measurable reduction in the cost of building, implementing and supporting ZYX IT services

A strategy for the service groups that considers and resolves the current data center capacity issue

Establishment of positive and productive relationships between the business and the providers

Successful deployment of the NEWBNK application across all ZYX organizations

Geen

9 out of 10

Project NEWGEN is in the Discovery and Strategy stage. - SIAMRUS is selected in a consulting capacity only. - OUT$CO is selected as the service integrator, but the contract is not yet signed. ZYX has asked for input on defining the role profiles in the new SIAM model. There has been some discussion between the SIAMRUS consultant and the ZYX CIO. The SIAMRUS consultant recommends that ZYX starts with a baseline inventory of the skills that the ZYX staff already have before moving on to creating role profiles by adapting a standard framework to the SIAM model. The CIO thinks this is too costly and unnecessary. The CIO wants to move ahead with choosing a standard framework from which to copy the role profiles without change and states that the baseline inventory is unnecessary. Who is correct and why?

The CIO, because he is better placed to oversee consequences of costs and knows better if the baseline inventory is really necessary.

The CIO, because it is better to start with role profiles taken directly from a standard skills framework and do a baseline inventory after a while.

The SIAMRUS consultant, because doing the baseline inventory ensures that available skills are used, and staff are correctly placed.

The SIAMRUS consultant, because they have been selected in the role of consultant, which gives them executive power over this matter.

Geen

10 out of 10

Time's up

SIAM Assessment

Welcome to our SIAM Maturity Assessment. You will be asked statements in 8 categories (see right column) about the maturity of your House of SIAM. For each statement please indicate if you (strongly) disagree, are neutral or (strongly) agree with the statement.

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What is your email?

The current service incentives (credits) deliver improved service performance, collaboration and innovation