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SIAM Maturity Assessment
Time’s up
Building the House of SIAM
Optimal collaboration between all parties involved in the ecosystem requires that a number of practices are properly implemented. We like to use the metaphor of the “SIAM House” to explain what it takes to make good collaboration possible.
Only if all rooms (read: practices) are properly designed can parties work together optimally to deliver world class end-to-end services. These practices are:
- Strategy
- Services
- Governance
- Contracts
- Processes
- Technology
- Measurement
- People
During the SIAM Roadmap, the SIAM House is designed, built and continuously improved. The customer organisation and service integrator both have a responsibility in this.